The World's Greatest Vacuum Store?

CENTRAL VACUUM ACTION!!

Posted by Sample HubSpot User on Wed, Mar 23, 2016 @ 13:03 PM

Sebo Power Nozzle - The Best Central Vacuum Cleaner Power Nozzle!

Easy to use! Cleans Carpets & Bare Floors! Built To Last!

Can be used with any central vacuum system!

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Topics: Albany Vacuum Cleaner, Centrel vacuum saratoga springs, Central Vacuum Cleaner, Built In Vacuum Cleaner, Central vacuum albany ny, best vacuum cleaner, Capital Vacuums

KICKASS Vacuums Customer Service! We get letters!

Posted by Josh Gregory on Mon, Feb 25, 2013 @ 16:02 PM

Customer service is our specialty!  The following is a letter from a customer who wanted to share his experience at Capital Vacuums...

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It reads:

"I want to take a moment and bring to your attention the wonderful service two of your employees recently provided my wife and me.  These folks are Rocco Urso and Brian Zinzer.  I hear you advertising on AM radion 1300 often, and I have visited your store several times in the past for vacuum bags.  The person who is regularly scheduled there is always very pleasant and courteous, and provides quick and efficient service.

On this visit I was in need of numerous replacement parts for an old Dirt Devil canister vacuum.  I needed hose, wands, brushes, and a couple of other attachments.

We were greeted by Rocco.  He was very friendly and when I showed him what I needed, he did not try to seel me a new (uneeded at this point) vacuum but got to work matching the stuff I had brought in.  He explained he was filling in and did not know exactly what they had on hand.  He then called out Brianand he too immediatly began to help us.

Over the next 45 minutes, and with several other customers coming in, these folks put together the items we needed.  Lastly, when it came time to pay I was very pleased with the reasonable price.

We wanted to thank them formally and let you know the outstanding quality and customer service these men provided.  There are far too few businesses today that have these types of employees, or more importantly, allow them rto perform in this outstanding manner, meeting the needs of the customer without focusing on a hard sell.  Your approach is what keeps customers coming back, time and time again, whether for parts, service, or a brand new product.

Please recognize their service and convey our thanks to them.  Feel free to share this letter with anyone you wish."

 

Topics: Albany Vacuum Cleaner, Vacuum repair glens falls, Vacuum bags albany ny, oreck albany ny

KICKASS VACUUMS!

Posted by Josh Gregory on Tue, Feb 19, 2013 @ 14:02 PM

There's a new vacuum store in town!  As an extension of Capital Vacuums, KICKASSVACUUMS.COM is an online vacuum super store, specializing in customer satisfaction!  We carry all the top name brands in the vacuum industry.  From Miele to Dyson, if you like it, WE GOT IT!

 

COMING IN APRIL! 

 

You can shop with us now at our ebay store (stores.ebay.com/kickassvacuums) for great deals on used machines as well as parts and accessories or on Amazon.

 

Follow us on twitter @KICKASSVACUUMS and like us on facebook (www.facebook.com/kickassvacuums).

 

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Topics: Albany Vacuum Cleaner, Capital Vacuums, kickass vacuums, kickassvacuums.com, kickassvacuums, miele, vacuum glens falls, sebo, dyson

Our Customers call us The Best Vacuum Cleaner Store

Posted by John Gregory on Wed, Feb 8, 2012 @ 12:02 PM

"Hi John, Wanted to let you know that the vacuum we bought from you store has been doing it's job real well. We were really impressed with the friendlyness of your staff. They could not do enough for us. You gave us many gifts for the vacume as well cleaning products.  I had such a great experience in your shop I would gladly refer you to friends and continue to do business with your company. Thank you once again for the great service."

-Margaret G. Capital Vacuums Customer Troy, NY

 

Albany vacuum cleaner

"John:We recently purchased our 3rd Simplicity from you. The first was for ourselves, the next two for our daughters as they purchase their homes. We all love our vacuums.Thank you for your continued great service and great products." - Lucy M. Capital Vacuums Customer Albany NY  

"Hi John,We got your thank you card in the mail last week. We LOVE the Sebo Felix!! Our cats don’t even mind it much. It so much quieter than our old one. Thanks again for everything. We’re very pleased." -Paula and Jim Capital Vacuums Customers Albany NY

 

"I am in receipt of your "thank you" card and would like to respond to your questions.
1)  I purchased a SEBO and absolutely love it!!  It vacuums both my carpet and hardwood with ease and it is light to carry which makes it easy to carry up and down the stairs.
2)  Yes, I would shop with you again.  In fact, this is my second purchase with you.
3)  Yes, I have already referred you to friends and family.
4)  I do not have any suggestions to improve my experience.  Everyone is always helpful and knowledgeable.
Thank you," - Denean M. Capital Vacuums Customer Albany NY


 

Topics: Albany Vacuum Cleaner, Saratoga Springs Vacuum Cleaner, Clifton Park Vacuum Cleaner, troy Vacuum Cleaner