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How To Select A Carpet Cleaning Company

Posted by Professional Cleaner Albany NY on Sat, Nov 3, 2018 @ 11:11 AM

Do They Have Good References?

Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies. Capital Vacuums enjoys one of the best reputations around. The area's most seasoned floor covering experts, Interior Designers and Realtors refer our service exclusively. Our reputation ensures that you can trust our company to provide you with the best service experience ever.

What Kind of Experience Do They Have?

Capital Vacuums has been caring for the finest floors and fabrics for years. Our staff has over 40 years of on-site learning experience and is familiar with all types of fibers and soiling conditions, no matter how unusual they may be. We are experienced in all methods of cleaning. Capital Vacuums is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it.

Are They Well Educated In Their Field?

Capital Vacuums is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified, that's minimum standard. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn't. We attend the highest quality seminars around the country. Capital Vacuums is a CRI Certified Seal of Approval Service Provider. This insures that you will get the latest cleaning technology applied to your job.

Which System Do They Use?

The equipment used by a cleaning firm is incredibly important. Capital Vacuums uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind.

Do They Understand Customer Service?

Our mission is to provide you with the most outstanding service experience possible. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible.

Do You Get What You Pay For?

Never select a cleaning firm based on price alone. A low priced service could actually damage your floor or fabric, costing you more in the long run. Capital Vacuums charges more than some companies, but you get what you pay for. It's impossible for a company to provide the best service experience if they can't afford to invest in the best employees, education and equipment.

Do They Use Top Quality Products?

Capital Vacuums refuses to use discount products. Cheap products can damage your floors and fabrics. The products we use are safe for the outside environment as well as the indoor environment.

Do They Guarantee Their Work?

Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer a complete refund.



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Who is the best carpet cleaner in Albany ny

Posted by John Gregory on Thu, Aug 11, 2011 @ 23:08 PM

"John, Just a note to let you know that I was very happy with my services that you provided a few weeks ago.  You were very polite, neat and performed the services I requested very well.  Thanks," - Sue D. Carpet Cleaning Customer Schenectady NY

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"John, we were very impressed with the job at our house. The stairs look 100% better than before, very impressed and will recommend and re-use your business in the future. Thanks again." - Ken S. Carpet Cleaning Customer Albany NY
"We are very pleased with the workers you send and the great job they do on the carpets and furniture. I had already given your name to my daughter and sister, they were both pleased." - Judy Carpet & Upholstery Cleaning Customer Cohoes NY

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Clean Carpet Testimonial

Posted by John Gregory on Fri, Jul 1, 2011 @ 17:07 PM



"Hi, John – Just wanted to tell you that my carpets came out beautiful.  Mike was a really nice guy and did a great job.  My neighbor came over and she ended up hiring you to have her carpets cleaned.  I’ve used you many times in the past and will continue to in the future."
-Cindy S. Carpet Cleaning Schenectady, NY
Carpet Cleaning Albany to Glens falls ny


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Carpet Cleaning Testimonial

Posted by John Gregory on Fri, Jul 1, 2011 @ 16:07 PM


"I received your thank you card and thought I'd take you up on your offer to let you know what I thought of the service I received.  
In any event, Mike had been sent in to clean our rugs and he arrived right on time.  Wicked nice guy, great attitude, sociable and friendly.  It was a pleasure having him, honestly. 
He did an awesome job - everything we had asked.  All the rugs looked fabulous when he was done.  
I have nothing negative to say.  It was really a great experience all the way around.  I'd had you guys come in prior to this visit to do some work for us, and that, too, was another great experience.  
I'm sold.  You guys are fantastic.  I'll definitely call you for future stuff and will most definitely refer friends to you! 
Thanks so much, John!"
-John T. Carpet Cleaning Customer Schenectady NY
Carpet Cleaning Albany To Glens Falls NY

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Another Carpet Cleaning Review

Posted by John Gregory on Fri, Jul 1, 2011 @ 15:07 PM

Carpet Cleaning Albany NY

"As suggested I am writing to thank you for cleaning my carpets. 
Your rep was very knowledgeable, friendly, and did an excellent job.
I had "fostered" 2 puppies (for two weeks) who were potty you can imagine what happened.
It feels good to walk in the house and not smell urine. 
And yes, I would recommend you to my friends and neighbors."
- Marietta Carpet Cleaning Customer Albany NY


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