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How To Select A Carpet Cleaning Company

Posted by Professional Cleaner Albany NY on Sat, Nov 3, 2018 @ 11:11 AM

Do They Have Good References?

Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies. Capital Vacuums enjoys one of the best reputations around. The area's most seasoned floor covering experts, Interior Designers and Realtors refer our service exclusively. Our reputation ensures that you can trust our company to provide you with the best service experience ever.

What Kind of Experience Do They Have?

Capital Vacuums has been caring for the finest floors and fabrics for years. Our staff has over 40 years of on-site learning experience and is familiar with all types of fibers and soiling conditions, no matter how unusual they may be. We are experienced in all methods of cleaning. Capital Vacuums is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it.

Are They Well Educated In Their Field?

Capital Vacuums is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified, that's minimum standard. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn't. We attend the highest quality seminars around the country. Capital Vacuums is a CRI Certified Seal of Approval Service Provider. This insures that you will get the latest cleaning technology applied to your job.

Which System Do They Use?

The equipment used by a cleaning firm is incredibly important. Capital Vacuums uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind.

Do They Understand Customer Service?

Our mission is to provide you with the most outstanding service experience possible. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible.

Do You Get What You Pay For?

Never select a cleaning firm based on price alone. A low priced service could actually damage your floor or fabric, costing you more in the long run. Capital Vacuums charges more than some companies, but you get what you pay for. It's impossible for a company to provide the best service experience if they can't afford to invest in the best employees, education and equipment.

Do They Use Top Quality Products?

Capital Vacuums refuses to use discount products. Cheap products can damage your floors and fabrics. The products we use are safe for the outside environment as well as the indoor environment.

Do They Guarantee Their Work?

Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer a complete refund.



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How to pick a carpet cleaning company

Posted by John Gregory on Tue, Jun 28, 2011 @ 23:06 PM

carpet cleaning albany nyIt's time to think about getting your home cleaned (your HOME - not just a house). You need the Carpets Cleaned, The upholstery Cleaned, The tile and grout cleaned.  There are a lot of cleaning companies available.  How do you choose the right one?  Are you just looking for the best price? Or do you want the best quality job at a fair price? In other words, the best value.  This is, after all, your home. It's important to you. It's not just the cleaning of the tile and grout and carpets. It's the whole experience that matters.

Look for a company that cares.  Try to find a company that can provide testimonials.

The following testimonials might be a good indication that the company cares:

"I was amazed at how the floors turned out.  I had been scrubbing them with bleach and a scrub brush on my hands and knees trying to make our grout and tile floor look good, but by the time I got from one side of the floor to the other, the area I started out would already be dirty.Your cleaning service made it look even better than I could make it with my scrubbing, and it stays clean longer and is easier to clean when I need to. I marvel

at how much nicer it looks every time I walk in, and how easy it is to keep beautiful.
Your team was great; professional, courteous and fast.
Overall a great experience." - Roberta Capital Vacuums Tile & Grout Cleaning Customer Rensselaer NY

"I appreciate your response time. David was very kind, efficient and did a great job!" - Kathy Capital Vacuums Carpet Cleaning Customer Albany NY

"Great products, great service and great employees. Everyone I have interacted with has been helpful, friendly and pleasant to work with. I recently had my carpets cleaned. The man who did the work was wonderful. He was friendly, professional and thorough. He worked hard to remove stubborn stains. He agreed my request to clean a couch even though it wasn't part of the original order. I would (and have) recommend Capital Vacuums to everyone." - Roxanne Capital Vacuums Carpet Cleaning Upholstery Cleaning Customer East Greenbush NY

Topics: Carpet Cleaning albany Saratoga Springs delmar ny