Our Customers Love Us Almost as Much as We Love Them
"Capital Vacuums cleaned a couch that others were unable to do."
- Margaret B.
- Eileen S.
"PROFESSIONAL, PROMPT, PARTICULAR, POLITE PEOPLE TO DEAL WITH, describes CAPITAL VACUUMS. Our ceramic kitchen and bathroom floors were in extremely bad shape. They were installed 44 years ago and the grout was never sealed. We thought there was no hope. A local tile company referred us to CAPITAL VACUUMS. Well, they came in and stripped, cleaned and sealed the floor. They did a beautiful job. Floors looked like new. Then, they proceeded to clean the carpets and again a great job. If a 5 star was the best I could give them, I would still give them a 10."
"I appreciate the Friendliness, discounts & service!"
- Andrea C.
"John and Ron have great customer skills. It's enjoyable to shop there. Very friendly atmosphere."
- Jack P.
"John, it's always been a pleasure doing business with you. I've been bringing my vacuum cleaners to you for repairs for years now, and you always return them in perfect working order, and for very reasonable charges. I also appreciate that fact that you never attempt to sell me a new vacuum if my current one is repairable. I also hired your establishment to deep-clean my carpets throughout my house, and I was very happy with those results, also. And again, the price was very reasonable. I am also appreciative of the fact that you will take old vacuum cleaners and repair them to donate to worthwhile causes. I think this is very admirable."
- Martha C., Albany, NY
"John was very knowledgeable and enthusiastic about his products. Very positive person."
- Linda M.
"On time as promised. The gentleman was polite and left no mess. Went out of his way to help."
- Rosemary E.
"The job was done thoroughly and was not rushed. My carpets were cleaned well - I am very satisfied with your services."
- Kilynn E.
"After going to Capital Vacuums to purchase bags for my existing vacuum, I was very impressed with the knowledge and service displayed by John. When my current vacuum broke down, there was no question as to where to go to either try and get it fixed or purchase a new one. As my vacuum was not repairable, John guided me through different products to replace it. He made me feel no pressure and most importantly did not point me to the most expensive models. I purchased a very reasonably priced, lightweight vacuum that I am immensely pleased with. I would highly recommend John at Capital Vacuum for supplies, repairs or sales!"
- Donna G
"Fast service and friendly."
- Carolyn S.
"Capital Vacuums Repaired my vacuum promptly and proficiently. Friendly, courteous, helpful Options presented in an informed, clear manner"
- Lois Heyer
"I felt very comfortable and assured that I was in good hands [and] buying a good product [with a] good guarantee."
- Brooke D.
"Very pleased with outcome. Offered explanations [and] answered questions. Happy with all aspects."
- Judy s.
"Thank you for helping me to buy a wonderful vacuum. The "Simplicity" and the air cleaner are both excellent products. I probably wonâ€™t see you for a while but want you to know that it was your kind and efficient service that I received years ago when I brought my Electrolux in for service that brought me back again. You are truly professional; I would recommend you to anyone."
- Marsha T.
"Mike was one of the nicest [people] I've ever had come to my home. He was courteous [and] clean. We were well satisfied with everything."
- Doreen B.
"Marty was terrific [and] the finished job is great! The floor [and] grout look brand new (just like Marty said it would). I'll recommend your services everytime. You were clean, timely, [and] professional start-to-finish. Our floor [and] grout look brand new."
- Steve R.
"My tile floors looked like new. I was ready to replace the tile because I never thought I could get the grout clean, but you saved me a lot of time and money. Thank you."
- Stacey R.
"I wanted to comment on the excellent service I always receive from Capital Vacuums. I have purchased replacement parts for my 30 year old Kirby vacuum for many years, and each time I need advice or repair you were very courteous, and repairs were always made quickly and at a very reasonable price.
When my motor went on the Kirby this past year and I brought it to you to discuss what I should do, you gave me several options. Repair this one, purchase a new vacuum, or purchase a refurbished Kirby which came with a five year warranty. The cost was just a little more than the repairs would have been to my old 30 year Kirby.
I decided to purchase the refurbished. I didn't have all the parts to my old machine with me, but you sold me the refurbished Kirby and said I could drop off the other old parts any time I was in the area. I just love my new Kirby and it runs so much better than my old one. You also gave me a much nicer extension hose than the one that came with the machine.
You and your other staff are always very pleasant and joke a lot. Thank you for asking me for my comments. I have already recommended you to some of my friends.