"Hello John, just wanted to let you know how very pleased I am with my grout cleaning. A great compliment shoud go to Dave who went beyond the usual service. I will definately be using your services again for some carpetcleaning and more. Thanks again for delivering on your promise of great service and a job well done." - Pam B Clifton Park NY Tile & Grout Cleaning Customer
"I am very pleased with the results of the carpet cleaning. Your rep. was very polite, thorough and helped with moving furniture. The price was very reasonable. The only thing I would recommend would that your rep. put the furniture guards underneath the furniture afterwards. I had to remind him about them. He offered to do it, but I told him I would do it myself. Overall, I was very pleased and would use your service in the future and have recommended your service to a few of my neighbors." - Debbie M. Selkirk NY Carpet Cleaning Customer
"John, We had our carpets done by your folks a couple of weeks ago. We had a great experience; as always your folks are very diligent and proficient . Thank you and of course we will recommend you." - Jerry Carpet Cleaning Customer Niskayuna NY
"John, you guys are awesome!!! so accomadating, a great price, no unabtrusive when you are at my home, and did I tell you about the fantastic job you do!!!??" Nora S. Altamont NY Carpet Cleaning Customer
It's time to think about getting your home cleaned (your HOME - not just a house). You need the Carpets Cleaned, The upholstery Cleaned, The tile and grout cleaned. There are a lot of cleaning companies available. How do you choose the right one? Are you just looking for the best price? Or do you want the best quality job at a fair price? In other words, the best value. This is, after all, your home. It's important to you. It's not just the cleaning of the tile and grout and carpets. It's the whole experience that matters.
Look for a company that cares. Try to find a company that can provide testimonials.
The following testimonials might be a good indication that the company cares:
"I was amazed at how the floors turned out. I had been scrubbing them with bleach and a scrub brush on my hands and knees trying to make our grout and tile floor look good, but by the time I got from one side of the floor to the other, the area I started out would already be dirty.Your cleaning service made it look even better than I could make it with my scrubbing, and it stays clean longer and is easier to clean when I need to. I marvel
at how much nicer it looks every time I walk in, and how easy it is to keep beautiful. Your team was great; professional, courteous and fast. Overall a great experience." - Roberta Capital Vacuums Tile & Grout Cleaning Customer Rensselaer NY
"I appreciate your response time. David was very kind, efficient and did a great job!" - Kathy Capital Vacuums Carpet Cleaning Customer Albany NY
"Great products, great service and great employees. Everyone I have interacted with has been helpful, friendly and pleasant to work with. I recently had my carpets cleaned. The man who did the work was wonderful. He was friendly, professional and thorough. He worked hard to remove stubborn stains. He agreed my request to clean a couch even though it wasn't part of the original order. I would (and have) recommend Capital Vacuums to everyone." - Roxanne Capital Vacuums Carpet Cleaning Upholstery Cleaning Customer East Greenbush NY
Of course you do. Look - you'll be vacuuming your home for years to come. Shouldn't you get a vacuum that will last? Shouldn't you buy one that will save you money in the long run?
We think so. That's why we've assembled five tips for evaluating a vacuum purchase.
1. How Well Does it Clean?
All vacuums are not created equal. Does yours really get the dirt and dust out? Make sure to ask your salesperson just how well it gets the dirt out of your carpet, and the grunge off your floor.
2. How Easy is it to Use?
The vacuum you buy should be tailored to your needs. It should be easy to use for every task you need to accomplish.
For example, do you need to clean multiple types of surfaces? Or maybe you need to clean cobwebs off the ceiling? If so, make sure you get something flexible enough to adapt to every surface.
It's all about making sure a vacuum does what you need it to do.
3. How Long Will it Last?
You'll be vacuuming for years to come. Why throw away your money on a vacuum you'll have to replace in 18 months? Shouldn't you have a vacuum that's covered by a great warranty? One that will clean well for years?
Make sure to ask your salesperson how well a vacuum will be cleaning in a few years. If he's not sure, maybe you're not shopping at the right place.
Ask about the warranty, too. Is one available? Does the vacuum need to be shipped somewhere just to get repaired?
If so, maybe you should reconsider your purchase. We offer a great warranty on all of our products. We keep every part you can think of right here on hand, and we service all of our vacuums on the premises. That means you have less downtime and less cost. We'll even loan you one of our own vacuums until we have yours repaired and working like new!
Try to get that kind of service from a department store.
4. Does it Make The Air in Your Home Cleaner or Dirtier?
Air quality is a major health concern, especially in homes with children or senior citizens. And your vacuum could be contributing to the problem.
Make sure to ask your salesperson - "Does the dirt stay in the machine?" Listen for an answer that includes HEPA (High Efficiency Particulate Arrest) filters. These filters must pass a test that certifies them to remove 99.97% of potentially hazardous particles from the air. Without HEPA filters, you can't be sure how much dust your vacuum is just blowing back out into the air you breathe.
If your salesperson doesn't talk about HEPA filters, maybe you should get a second opinion.
5. Where Should You Purchase It?
No vacuum is indestructible. Make sure to buy yours from a shop that can service it and supply it with the parts you need, even years down the road.
That's the kind of service that we're proud to provide. We have our own experienced repair staff who will work on your vacuum right in our service department. We make sure they have all the parts and tools they need to get the job done right and in a timely manner.
We make sure to keep replacement parts for years down the line. All to make certain that no matter how long ago you bought your vacuum, we can make it run like new.
You won't get that from a "big box" store. That's the kind of service you'll only get from a dedicated local vacuum shop.
"John, The young man, Mike, who did our rug did a great job.They look great and he did a good job as well in takingup the moisture - they were dry within a few hours. I will definitely use your service again in the future, and would not hesitate to recommend anyone to you. Definitely worth the fair price charged. Thanks" - Simonne M. Carpet Cleaning Customer Ballston Spa, NY
"They did a great job and when they left the carpet looked great and cleaned up all their mess. However, a few days later we saw a big black spot reappeared (this was grease from a treadmill that disappeared during the initial cleaning) My husband called and spoke to someone and they immediately said you would send someone out without hesitation. I believe it was David (Dark haired, Boston Red Sox fan??) who came back out and explained that some times it is in the pad and will come back through. The stain is virtually gone down David was great, he was very friendly and very helpful. My 4 year old son was very intriqued in what they were doing with the vacuums and he was very patient and friendly with my son who was watching their every move. I appreciated that! We will definately be calling you again for carpets and grout cleaning and will recommend you to anyone looking. thank you for the great service!" - Angela Liotta Carpet Cleaning Customer Waterford NY
We are starting to get some great feedback on the SEBO Vacuum Cleaner.
Here's what some of our Vacuum Cleaner customers had to say:
"I was very satisfied with your service and thus far with my purchase of the SEBO. My husband says, "Are you vacuuming AGAIN?!". I really like the machine very much, and as you said, it is doing a deeper clean than my 30 year old Silverado. That being said, I still love my Electrolux's and will not part with them. They populate my basement and upstairs but I do take the SEBO upstairs too.
When I walked in your store last Saturday I did not intend to walk out with a vacuum. I just wanted to check out what you had. I had heard very good things from my friend and colleague, Kathy M. who recently bought a refurbished Dyson from you. She is very pleased with product and customer service.
On your survey you asked what I like least about your store and the only thing I can think of is the difficulty of getting out on Central Avenue because of heavy traffic.
I am having fun showing off the new machine to my family. They roll their eyes because not everyone relates to liking vacuums like I do, but they are happy for me. It is really quiet too and the pets don't seem to mind it much. Speaking of pets, I cannot believe how much fur it picked up AFTER I had already vacuumed earlier last Saturday before getting the SEBO -- amazing. I have also found that it has cut down on the amount of dust on my furniture as well. Thanks so much, and I'll see you soon when I come in to use my $25 gift certificate that you will send me." - Betsy D. SEBO Vacuum Cleaner Customer Schenectady, NY
"We received your very nice note yesterday and wanted to let you know that we LOVE our Sebo. It's easy to use and picks up the vast amount of Saint Bernard hair that we have all over the house. Love the length of the cord and the ease with which we get around! Thanks again for the note. Great to hear from you. Best," - Elise H. SEBO Vacuum Cleaner Customer Delmar, NY
"We felt very welcome and were given a lot of information, of course you didn't have to try real hard , I fell in love fast. I love my new SEBO vacuum! It has made my house cleaning easy and fun. Thanks! Also like your repairman Ron (the famous Ron the repairman). He has a good sense of humor and made us feel at ease." - Nancy C. New SEBO Vacuum Cleaner Owner
The testimonials keep coming in. It's not just the cleaning of the carpets, upholstery and the floors. It's an experience.
Here are some more of what the customers think.
I was amazed at how the floors turned out. I had been scrubbing them with bleach and a scrub brush on my hands and knees trying to make our grout and tile floor look good, but by the time I got from one side of the floor to the other, the area I started out would already be dirty.
Your cleaning service made it look even better than I could make it with my scrubbing, and it stays clean longer and is easier to clean when I need to. I marvel at how much nicer it looks every time I walk in, and how easy it is to keep beautiful.
Your team was great; professional, courteous and fast.
Yes it is possible to like your vacuum cleaner and the store that services your vacuum cleaner.
"We received your very nice note yesterday and wanted to let you know that we LOVE our Sebo. It's easy to use and picks up the vast amount of Saint Bernard hair that we have all over the house. Love the length of the cord and the ease with which we get around!" Elise H. SEBO Vacuum Cleaner Customer Delmar, NY
"I absolutely love my new central vacuum. I am so glad that I listened to you and upgraded. Ron was wonderful (and very funny). You will definitely be hearing from me soon. My carpets need a good cleaning. Thanks again." Heather G. Clifton Park NY Central Vacuum
"As i told you when I picked up the Rainbow, I am very happy to know that a local business in the village can effectively repair the vacuum. The work was done in the time period you stated-- (ONE DAY !!) which was great! The vacuum works like new now. I will not hesitate to recommend your company to any one who need repairs done on vacuums. Jose S. Vacuum Cleaner Repair Albany NY
Like Most? Service was excellent Like least? N/A Satisfied with results? YES! More or Less likely to use services again? More likely More or less likely to refer someone? More likely to The young man was very pleasant and did a great job!" We are quite satisfied with the results of the service---- Charlene South Glens Falls Tile and Grout Cleaning Customer
"You guys did a nice job on my bathroom tile. I think I told you folks that my friend recommended you and that is why I called. My wife was really pleased with the outcome." Thanks again. Nic A. Schenectady NY Tile and Grout Cleaning Customer
"Dear John (Sorry I've always wanted to type that LOL)
We had our carpets cleaned the Saturday before Easter by one of your employees. He was professional, quick and through. I'd have say we liked his work a lot. This is the second time that I and my partner have used your services and we will continue doing so.
"Your service man did a great job. He was on time. He told me what he was going to do and answered any questions that I had. He kept me informed as he did the job. I was very pleased with the job. Absolutely no complaints. I would use your service again, and I would recommend you to others." - Paul C. Clifton Park Carpet Cleaning Customer
"I recently had my carpets cleaned by Capital Vaccuums. I saw the ad in clipper magazine and had my grout cleaned. I was very happy with the service so decided to try them for my rugs. The 2 guys that came were quick and professional.. I liked that they were on time. They also worked to get our stubborn pet stains (the stains didn't quite come out). They also tried to cross sell. They were not pushy and I may try your hardwood service in the future. It was a very positive experience I will call again." - Ann B. Loudonville, NY Carpet Cleaning Customer
"You guys did a nice job on my bathroom tile. My friend recommended you and that is why I called. My wife was really pleased with the outcome. As soon as I get the window installed , I will call you to clean the rugs too." - Nick A. Schenectady NY Tile and Grout cleaning customer